11Onze Business: 180 countries and 28 currencies

The 11Onze Business accounts for businesses and freelancers in the Catalan Countries is now a reality. The first 300 users have already started the test phase, which will allow them to manage their finances with agility and total transparency. We spoke to Isaac Sène, Product Manager, about the functionalities offered by our business account.

A business account comprises a range of services specifically designed to manage a business’s money and process its financial transactions. As with retail accounts, traditional banks are no longer the benchmark for many businesses, and even less so for start-ups that want flexibility, agility, transparency and multi-currency accounts at a reasonable cost.

11Onze Business offers an alternative to traditional bank business accounts, designed to manage day-to-day tasks and carry out international transactions in a simple and transparent way. But how is the platform in its testing phase? What functionalities does it offer? As Sène explains, “it has functionalities that cover the basic needs of small and medium-sized businesses, even large ones”, and he continues, “we have an account for making payments in the SEPA area, up to 180 countries in 28 currencies”.

Flexibility and transparency

A simple and intuitive to use tool that offers the possibility of managing mass payments to employees and suppliers, or international transactions with full traceability thanks to SWIFT gpi. As the product manager points out, “it allows us to have full traceability and to see the commissions that are executed bank to bank, until the capital sent reaches our recipient”, thus making the process completely transparent for our customers.

On the other hand, in the current economic context where the depreciation of the euro has increased the costs of many Catalan companies operating internationally, 11Onze Business gives you access to the Forex market and the possibility of opening multi-currency subaccounts. This allows you to protect your company’s capital and ability to buy from foreign suppliers from possible macroeconomic changes, with a multi-currency account “without maintenance costs and with one of the most competitive currency exchange rates on the market,” says Sène.

If you want your business to make a giant leap, use 11Onze Business. Our business and freelancer account is now available. Find out more!

With this question, we resumed the cycle of Fintech Talks organised by 11Onze in the Monday coworking spaces. With Fernando de la Rosa, professor of digital strategy, as a speaker, and Gemma Vallet, director of 11Onze District, as moderator.

It’s nearly dusk when the coworking space overlooking the terrace, where drinks will be served after the talk, starts to fill up. The speaker’s popularity is reflected in the number of people who will fill the room today to listen to a conference on how data will transform society, business and our personal lives.

Fernando de la Rosa begins the lecture with an exercise in self-analysis based on the concept that “in order to survive, people, organisations and society, have to learn faster than the environment”, de la Rosa points out.

Involving the audience, he proposes making a map of all our knowledge and asking ourselves what things we would like to learn to determine if we are making progress. This is the method that the professor of digital strategy has followed as a guide to interpreting data that often, both in the personal and business spheres, we do not understand sufficiently, we do not know how to use it or how to get the most out of it.

Data analytics that will transform society

De la Rosa stresses the importance of understanding and knowing how to interpret the world of data in order to make the right decisions based on good data analysis. His book, DATA, is the starting point for explaining that in order to survive and progress in our environment, it is essential to adapt to constant change analysed through data.

Gemma Vallet’s introductory interpellations are combined with interaction with the audience, who is quick to start asking questions: What is ‘data-driven’? How do we find good data? How do we ask the right questions? What data can we use to determine our happiness? An interesting dialectical front is created, aimed at solving a basic but recurring problem: understanding the foundations of data management.

The talk drifts towards more philosophical questions such as the differences between learning and training, but de la Rosa does not skimp and answers the questions with diligence and professionalism. Formally, the lecture has come to an end, but the conversation continues at a more relaxed pace among the audience that moves to the terrace until late in the evening. You will soon be able to see the full talk at La Plaça.

11Onze is the community fintech of Catalonia. Open an account by downloading the super app El Canut for Android or iOS and join the revolution!

11Onze’s public investment round has entered an accelerated final stretch. In the last 5 days, 50 new investors have decided to join the project. The deadline for applications is October 15.

That 11Onze is a country project is quite obvious with the Big Leap. The massive response of small and large investors wanting to be an active part of 11Onze has surprised the entity itself. A few days ago, it was announced that the high demand from potential investors meant that the investment round had to be extended until 15 October. The pace, however, has not slackened; on the contrary, in 5 days 50 new investors have joined the project.

The reasons for joining 11Onze are many and diverse. For some, it is the tools offered to the community to protect their savings. From El Canut, which allows individuals to operate with their money 100% insured, to Preciosos 11Onze and, more recently, 11Onze Business. For others, there is the memory that has become of what were originally Catalan banks. But what is clear to everyone is that you have to have a tool that helps people and businesses in the country to get through an extremely turbulent economic environment. In any case, the growth and consolidation of 11Onze give investors the peace of mind of knowing that they are signing up for a profitable and solid project.

What is the investment?

The minimum investment is €3,000. But with an incentive: the Fundació 11Onze will help the members of the community and, for each share acquired, will add one of equal value. So, if you invest €5,000, the immediate value of your investment will be €10,000.

The deadline for applications to become an 11Onze investor for the Big Leap is 15 October. If you are interested in investing, fill in this form, and we will contact you.

For more information, please write to [email protected]. At 11Onze we have already come a long way. Now it’s time to make the Big Leap.

If you want your business to make a giant leap, use 11Onze Business. Our business and freelancer account is now available. Find out more!

On 1 October 2021, at 11:11 a.m., El Canut, the financial arm of 11Onze, was launched. Since then, the application has not stopped improving and the entity has been expanding its products and services. We review this year of 11Onze and El Canut!

The 11Onze app went live and, from day one, it allowed you to open an account, make transfers and order debit cards. The launch was made possible by the multitude of obstacles that had to be overcome and which we captured in the documentary ‘In a few days‘.

Since then, El Canut has not stopped growing and implementing improvements to perfect the user experience. As Raul Arribas, 11Onze’s Chief Technology Officer, explains, “after a year, El Canut is starting to become the Super App we had in mind. We still have a long way to go, and products to add, but now it already presents a series of investment and savings options that make it very attractive”.

Today, El Canut lets you have a current account with a 100% guaranteed European IBAN (BG). This last point is crucial given the insecurity generated by the Spanish National Security Law and how it can act on assets and deposits of individuals and companies with (ES) IBAN accounts. Likewise, the El Canut application allows other bank accounts to be added thanks to the PSD2 regulation and, since a couple of months ago, allows you to have everything 11Onze at your fingertips. All this for a monthly subscription of €2.95, well below the €140 per year average for Spanish banks.

All 11Onze at your fingertips

From El Canut you can access all 11Onze services and content, bringing together in one place everything that revolves around La Plaça and the 11Onze community. “When I look now at the home screen of El Canut,” Arribas explains, “and I see the current account, the external accounts, Preciosos 11Onze, 11Onze Segurs and the rest of the products, I can’t help but imagine what El Canut will be like a year from now with the new products we have planned. It has been a year full of little visible work to perfect the application. “The path of El Canut this first year has not been easy, as its users know very well, but we have overcome the obstacles that have been put in our way, and we have managed to lay the foundations of the Super App that we want to build”, says Arribas.

Beyond El Canut

El Canut is a part of 11Onze, but it is not everything. During this year, the entity has increased its product portfolio, its public presence and its community. In terms of products, Preciosos 11Onze has had a major impact, as it allows purchases of physical gold for investment to be made on a community basis. This activity has made it easier for 11Onze members to protect their savings with the ultimate safe-haven asset. The first community purchase brought nearly 11 kilos of gold to La Plaça and, and since then, the collective purchases have been recurrent.

Also, noteworthy is 11Onze Segurs, which brings home insurance 20% cheaper on average in collaboration with an insurtech BCorp, following the values of 11Onze. And more recently, 11Onze Viatges has been launched, which makes it possible to find accommodation 25% cheaper than the competition without reducing the hotelier’s margin.

11Onze Essentials has focused on sustainable products that help to save on unavoidable expenses, such as water filters that save more than €1,000 per family per year and help to reduce pollution. Saving and ecology are also the guidelines of 11Onze Recommends where the Guaranteed Funds for savers from €125,000 have been launched and where Natulim, the ecological detergent, can be purchased.

In terms of services, from day one, 11Onze has offered 24-hour customer service and has anticipated changes in the sector by offering video call appointments with 11Onze at Home. Another outstanding service has been 11Onze Check, which gives users the keys to verify economic content, combating the economic disinformation often driven by the banking lobby.

In addition to this, 11Onze has multiplied its exposure thanks to events such as the Fintech Talks in Barcelona, participation in the Fintech Talents in London and collaboration in television programmes such as Estat de la Nació and radio programmes such as Territori 17.

La Plaça, continuous growth

Content production and La Plaça have continued to grow in this first year. Currently, there are some 1,300 videos and 1,200 articles in three languages (Catalan, Spanish, English). In the first 3 months of 2022, La Plaça had attracted 83% more new users, so the community has now exceeded 14,000 members.

On social networks, the impact of 11Onze is also increasing, as indicated by some engagement data: Facebook (73%), YouTube (98%), and Instagram (115%). As for TikTok, in the first 60 days of operation, the 11Onze profile achieved 999% engagement and reached more than 300,000 users.

11Onze has attracted a lot of international interest, as evidenced by various awards and nominations. According to 11Onze CEO James Sène: “The recognition we have received shows that small fintechs are capable of competing with the big banks in terms of innovation and banking. 11Onze competes and does so internationally because anyone resident in the EU or the UK can open an account with the Catalan bank.

What’s next?

The future of 11Onze is to continue growing and offering tools in its community to educate themselves financially and protect their savings. Very soon, the 11Onze School project will substantially expand its scope. 11Onze Segurs will also make new proposals and investment and savings products will be added. All of this after the excellent reception of the 11Onze Business account, which was launched this September.

Whatever happens, everything will continue to revolve around the community. As CEO James Sène explains: “La Plaça is what makes us unique. It is an innovative fincom, a fusion of a social network and fintech to offer community-driven financial services”. From the beginning, 11Onze made it clear what the goal was. Now it celebrates its first birthday, and we can say that we will have Canut for many years to come.

11Onze is the community fintech of Catalonia. Open an account by downloading the super app El Canut for Android or iOS and join the revolution!

The demand for this public investment round has forced 11Onze to extend the deadline until 15 October.

11Onze adds more than 100 new investors to its project. The entity intends to make the Big Leap to scale up the business and become the financial tool of reference for individuals and businesses in the Catalan Countries.

To do so, 11Onze has recently launched its business account. 11Onze Business is available on a trial basis to the first 300 users and offers innovative functionalities to help Catalan businesses increase their profitability in a time of economic turbulence.

Another key tool is Preciosos 11Onze, which allows individuals to protect their savings by buying physical investment gold. Right now it is the right time given the low price of gold, in a context of insecurity of fiat currencies, such as the euro and the dollar, with high inflation and with a debt crisis erupting that will call into question the security and value of traditional deposits.

The 11Onze project is in the full consolidation phase and the incorporation of more than 100 new investors is encouraging news for the Catalan community fintech. For this reason, we had to extend the registration period by 15 days. After a potential investor contacts 11Onze, he or she has to complete a series of documentation in accordance with European capital investment regulations. Only then can the interested party receive detailed information about investing in 11Onze. By postponing the date, all interested parties will have enough time to complete these procedures.

How is the investment?

The minimum investment is €3,000. But with an incentive: the 11Onze Foundation will help the members of the community and, for each share acquired, will add one of equal value. So, if you invest €5,000, the immediate value of your investment will be €10,000.

The deadline for applications to become an 11Onze investor for the Big Leap is 15 October. If you are interested in investing, fill out this form, and we will contact you.

For more information, please write to [email protected]. At 11Onze we have already come a long way. Now it’s time to make the Big Leap.

If you want your business to make a giant leap, use 11Onze Business. Our business and freelancer account is now available. Find out more!

The first collective gold purchases thanks to Preciosos 11Onze and our community are now a reality. But how does the buying process work, and is it still a good time to buy gold? We talked about all this and more with Isaac Sène, product manager at 11Onze.

Customers who are part of the 11Onze community are already receiving consignments of gold from the first collective purchase made through Preciosos 11Onze. The difficult international economic situation has spurred interest in this precious metal. This has resulted in a community response that has exceeded 11Onze’s expectations.

In this sense, community buying has been the key to success, as Sène explains: “With the combined strength of all these people’s capital, we go to the market and get the best possible price. On the other hand, buying gold through 11Onze not only facilitates the purchase, but also the sale, avoiding unexpected surprises. “This is a complex market where it is difficult to find reliable players, and often all that glitters is not gold. Everyone has appreciated the transparency of the process,” says Sène.

The importance of speed

Just as it is essential to take into account fluctuations in the value of gold when making a group purchase, it is also key to be able to make this purchase with speed. The tsunami of investors and individuals seeking to protect their savings by acquiring the ultimate safe-haven asset has created a funnel of buyers who often have to queue up to close the gold purchase.

It is in this context that the bargaining power granted by collective purchases of large quantities of gold represents a very significant advantage over purchases by individuals. “In the current situation, the purchase of physical gold is saturated. The refineries can’t cope, and some players are not getting their orders taken and are not being promised purchase prices. Therefore, when you also need speed, because of the situation we are in, you can also take advantage of this collective purchase,” explains the 11Onze product manager.

If you want to discover the best option to protect your savings, enter Preciosos 11Onze. We will help you buy at the best price the safe-haven asset par excellence: physical gold.

The financial institution is facing the last days of the public round of investors with a great reception.

During this month of September 11Onze is making the big leap. That is to say, it is giving small and large investors the option of joining the company at the moment of scaling the business, therefore, just before raising the value of the entity.

“People have perfectly understood where 11Onze stands”, explains commercial director Sandra Molas, “there is a lot of interest, and we are happy to say that we are talking to many people interested in the project. From small investors to large companies. From very young people to older people who have no idea about technology, but who have understood the importance of the project for the country”.

“One thing that is very nice,” added CEO executive assistant Nuria Rambla, “is that we have people from all over Catalonia. It is not a centralised thing, but the capillarity of the project has multiplied in this round”.

Right now, 11Onze is exponentially expanding its business base. Just this week it has launched the 11Onze Business account in a test phase with a UK IBAN and is free for two months. But there are many more products to come, as 11Onze CEO James Sène explained in this interview.

From credit to new insurance options will be added to 11Onze’s product portfolio, with the aim of helping its community to save and protect themselves from the impending economic crisis. For months now, 11Onze has been warning of the arrival of a crisis that, it seems, will begin to show its virulence before the end of 2022.

What is the process like?

Sandra Molas and Núria Rambla are the people in charge of 11Onze for this financing round. They are the ones who accompany the potential investor throughout the process. “When the potential investor asks for more information, we contact them,” explains Sandra Molas. The objective is to finish filling out a series of documents in accordance with European capital investment regulations. “Only when the willingness to receive information is officially established can we answer all the questions about the investment,” she adds.

What does the investment look like?

The minimum investment is €3,000. But with an incentive: the Fundació 11Onze will help members of the community and, for each share acquired, will add one of equal value. So, if you invest €5,000, the immediate value of your investment will be €10,000.

The deadline for applications to become an 11Onze investor for the big leap is 30 September. If you are interested in investing, fill in this form, and we will contact you. If you would like more information, please write to [email protected]. At 11Onze we have already come a long way. Now it’s time to make the big leap.

If you want your business to make a giant leap, use 11Onze Business. Our business and freelancer account is now available. Find out more!

The first available IBAN is from the UK and, for the first two months, the account will be free for businesses and freelancers.

After months of work, it’s time to launch our business and freelance accounts. 11Onze Business is now available to the first 300 users who want to take part in the beta phase.

The platform is designed to help companies in the Catalan Countries to make a big leap in their business, in a context full of uncertainties. It is a multi-currency account that allows Forex trading at the best market price, instant access to 28 currencies, making payments to more than 180 countries without hidden commissions and managing mass payments, among many other functions. All this with a simple and intuitive tool in the testing phase. Therefore, it will be the community that will make the final quality test before going public.

Isaac Sène, 11Onze’s product manager, gives us a summary of what the business account offers: “We will start with the basics, offering an account that allows businesses to gain autonomy and control over their capital. In addition, they will be able to access the foreign exchange market and international payments at very advantageous prices. We want to offer an account to companies, whether they have an international business, an account that is useful, secure and with the latest developments in payments.

During the testing phase the platform is in English and the Catalan version will be available when the final product is launched. The available IBAN is from the United Kingdom (UK), operating within the SEPA zone, but other IBANs will be added in the future.

If you want your business to make a giant leap, use 11Onze Business. Our business and freelancer account is now available. Find out more!

With the summer over, we return to the cycle of talks in Monday’s network of coworking spaces. Fernando de la Rosa will be the star of the next Fintech Talks on 28 September, which he will start by asking a question: what have we learned this year?

Fernando de la Rosa, an academic and professor of Digital Strategy, has spent the last two years of his life learning how to read and analyse data to help people and businesses make the right decisions. “I think we are, to a large extent, what we do,” says de la Rosa, which is why it is important to ask ourselves this question.

His book, DATA, “How data will help you in your life and in your business and will transform society”, will serve as a starting point to explain that in order to survive and progress in our environment it is essential to adapt to constant change analysed through data.

Thus, we resume the cycle of Fintech Talks organised by 11Onze with the collaboration of Monday, with the next one taking place this 28 September at 7 pm at the Monday Diagonal coworking. The talk will be moderated by Gemma Vallet, director of 11Onze District, accompanied by Xavi Bassons, CEO of Monday. The conference is free, and you can register here. Don’t miss it!

11Onze is the community fintech of Catalonia. Open an account by downloading the super app El Canut for Android or iOS and join the revolution!

Also known as problems, complaints, incidents, questions, doubts and inconveniences. This would be our job, that of the Back Office and Customer Service team, to receive negative inputs and study them, fight them, discuss them, quarrel… But always with the same objective, to solve them!

Iu Alemany, Back Office and Customer Service Director

When a “problem” is solved, there is total satisfaction. I can proudly say that so far we have solved many, practically all of them… and for those that have not yet been solved it’s just a matter of time… because we never give up!

To be part of a Back Office and Customer Service department, a series of virtues, skills and attributes are necessary, and if you don’t have them, forget about working with us.

Patience: to hear the same question many times and be able to answer as many times as necessary with a smile.

Constancy: when a solution does not come, giving up is not an option, so we keep looking until we find it.

Order: each sheep in its own pen, without order and rigour, complaints cannot be solved.

Control of emotions: when you are in the front line of customer service or support to the rest of the company, emotions have to be kept in check, because often we are at the dead end where everything falls, therefore, getting your emotions out will not help to solve the problem, but self-control will.

Sense of humour: it’s the key to everything, and it’s the engine that pulls everything forward!

Going beyond the law

All these attributes I have highlighted have a single goal: to strive for excellence in customer service. When a government has to make a law that compels businesses to have a minimum level of customer service, with people and not with machines dialling keys, we have a problem!

This is the problem that we at 11onze have never wanted to have, from day one we have said that we would comply, and we do comply, with 24-hour customer service for our customers, and to those who are not, all year round.

When we call customer service, 99.9% of the time it is because we have a problem, we never call to say thank you for something that already works by itself, therefore, the last thing we want to hear is a machine that asks us a thousand questions before giving us the solution (if it gives us one). When a person is angry or upset about bad service, we show our face, respond directly without ‘bots’, and tell the truth.

Breaking the mould

Starting a fintech is an exciting challenge, the expectations of the population towards us are enormous. People’s dissatisfaction with traditional banking makes us an alternative to an outdated and rude banking system, and it is this hope that we manage on a daily basis, showing our faces and not hiding behind answering machines.

Transparency and truth are the pillars of what we want to be, if we do not know, we will tell you, but we will not stop until we solve your enquiry, and what we will not do is make you dizzy. Excellence in customer service is what we strive for, without giving up, in a straightforward, transparent, orderly manner… And always with a smile!

Let me tell you one last thing; behind the good humour, order and transparency, there is a TEAM in capital letters, with an absolutely immeasurable capacity for work and effort, with an immense spirit of sacrifice, without watches on their wrists, that make us get closer to our goal every day. Whoever wants to come, get ready to suffer (and laugh too)!

11Onze is the community fintech of Catalonia. Open an account by downloading the super app El Canut for Android or iOS and join the revolution!