We update El Canut with new functionalities

On October 1, 2021 our app, El Canut, was born, since then we have been updating it regularly and adding new features to improve the user experience. Here are the latest news and updates that we have implemented in the last few days.

 

The road has not been easy, but El Canut is improving and adding new features step by step. Customer feedback has been key in identifying issues to improve the user experience of an intuitive and agile application, allowing us to achieve our goal of offering a super app, a wallet of wallets from where you can manage all your bank accounts and financial services.

As Iu Alemany, Back Office and Customer Service Manager at 11Onze explains, “from day one we have involved users to help us through the process of improving the application. Feedback from our customers is essential to detect problems and improve processes”. Therefore, from 11Onze, “we want to thank all our community for their collaboration“.

 

Clearer and simpler transfers

Sometimes a lot of information can be too much information. This was the case with the internal and external transfers, as well as with the list of movements, where the same transfer was shown in duplicate, as both, the transfer pending internal approval and the transfer already approved were indicated, which confused some users.

We have eliminated the visual duplication of the transfers and in the list of movements so that now the information is clearer and easier to understand. With this update, transactions are only reflected at the actual time when they become effective. We have also made an update to solve the incidences reported by several users, in which some transfers appeared and disappeared from the list of movements.

To make it easier to identify transfers, a box has been added to describe the “concept” of the transfer, both to and from external entities. You should be aware that this is an optional field, and that its purpose is to provide information to the recipient of the transfer so that he/she understands what the amount deposited is for.

 

Automatic updates

It is important to remember that users do not have to do anything to update El Canut, their mobile phone will update our app automatically whenever new updates are available.

The 11Onze team is not standing still, and remains dedicated to expanding the functionalities of the application and improving the user experience for our customers. El Canut will continue to evolve throughout 2022, and we will keep you informed of all the news and updates from La Plaça.

 

11Onze is the community fintech of Catalonia. Open an account by downloading the super app El Canut for Android or iOS and join the revolution!

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  1. Jordi MorenoJordi Moreno says:
  2. Laura León AmatLaura León Amat says:
    Laura

    Actualitzada ahir de nou… remenar novetats i veure’n mes utilitats👍🏻

    • Jordi CollJordi Coll says:
      Jordi

      Doncs sí, Laura, anem avançant… Moltes gràcies pel teu comentari!!!

      3 months ago
  3. Pere SorianoPere Soriano says:
    Pere

    Gràcies per veure reflectits alguns dels suggeriments. Endavant.

    • Xavier Vinolas EscodaXavier Vinolas Escoda says:
      Xavier

      No podia ser d’altra manera. Els comentaris i suggeriments dels usuaris són claus a l’hora de millorar. Gràcies, Pere.

      4 months ago
  4. alicia Coiduras Charlesalicia Coiduras Charles says:
    alicia

    No fa ni un any I no paren de fer millorés I avançar,tot un goig pertànyer en aquesta comunitat👍

    • Xavier Vinolas EscodaXavier Vinolas Escoda says:
      Xavier

      Gràcies, Alicia. El sentiment és mutu.

      4 months ago
  5. Joan BringuesJoan Bringues says:
    Joan

    Hola,
    Per quan un nou IBAN?

    • Laura Bunyol BartrinaLaura Bunyol Bartrina says:
      Laura

      Hola Joan, hi estem treballant. Quan ho tinguem ho sabreu de seguida!

      4 months ago
  6. Jesus Manuel Nuňez TizadoJesus Manuel Nuňez Tizado says:
    Jesus Manuel

    Anem a poc a poc, però amb pas ferm a 👏👏👏👏

  7. Angel SanglasAngel Sanglas says:
    Angel

    Seguim així, perfecte.

    • Càrol RafalesCàrol Rafales says:
      Càrol

      Sempre avançant i millorant! Gràcies pel teu comentari, Àngel!

      4 months ago
  8. Pedro TortPedro Tort says:
    Pedro

    Quan es podran obrir comptes amb 2 titulars indistints?

    • Càrol RafalesCàrol Rafales says:
      Càrol

      Pedro encara no tenim resposta per a aquesta pregunta, però hi estem treballant.

      4 months ago
  9. Maximilià Font VizcarroMaximilià Font Vizcarro says:
    Maximilià

    Trobo molt a faltar les notificacions cuan hi ha un pagament amb tarjeta, rebo diners etc…

    • Laura Bunyol BartrinaLaura Bunyol Bartrina says:
      Laura

      D’acord Maximilià, ho apuntem doncs. Pas a pas!

      4 months ago
  10. Francesc Estafanell PujolFrancesc Estafanell Pujol says:
    Francesc de Borja

    Benvingudes les modificacions que simplifiquen i aclareixen la vidualització👍

  11. Manuel Bullich BuenoManuel Bullich Bueno says:
    Manel

    Gràcies, per tot l’esforç q feu.
    Seria bo per futures actualitzacions, poder-se descarregar justificant de transferència i extracte de moviments, però mica en mica.
    Seguim!!! ✊✊

    • Silvia Granado says:

      Gràcies, Manuel per l’aportació, segur que s’està treballant per a poder tenir-ho abans possible!

      4 months ago
  12. Carles MarsalCarles Marsal says:
    Carles

    👏 la millora contínua. Fantàstic

  13. Pere Maria EstremPere Maria Estrem says:
    Pere Maria

    Perfecte. Les millores sempre són benvingudes.

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