11Onze mentioned in the international press

Finextra, The Fintech Times and Fintech & Finance, all leading publications in the international fintech community, echo the new micro-documentaries on 11Onze agents published in La Plaça.

 

“11Onze deploys agents to humanise its banking services”

“Whereas most banks and fintech service providers leave customer interaction limited to AI chatbots, and elusive call centre employees, digital community fintech 11Onze has introduced its well-rounded agents via video clips on La Plaça (11Onze’s private social network). The fly-on-the-wall reality TV-style mini-documentaries follow the agents around, capturing their day-to-day lives, loves, and cares. Agents with varied backgrounds and interests share their views, expertise and show how they think and act, bridging the gap between digital and real-world – offering a human touch to its digital services.

The aim of these micro-documentaries is for 11Onze users to get to know the people in charge of their financial affairs. Stressing the point that these are not some distant people acting as your managers, but members of the same community to which you belong. It’s a commitment to transparency, proximity, and strengthening community ties. An episode will be published every Thursday with the first episode, featuring the head of agents Lara de Castro.”

Fintech & Finance News and Finextra

You can read the original news in English here:

11Onze 11Onze
  1. Joan Santacruz CarlúsJoan Santacruz Carlús says:
  2. Ramon PuigRamon Puig says:
    Ramon

    moltes gracies.

  3. Carles TorraCarles Torra says:
    Carles

    Quan es podrà obrir un compte particular?

    • Silvia GarrigaSilvia Garriga Sole says:
      Silvia

      Ja queda menys. En breu començarem a operar. De moment, atent a les novetats que van apareixent a La Plaça.

      3 months ago
  4. Jordi MorenoJordi Moreno says:
    Jordi

    Genial!#Seguim!

    • XavierXavier Esteve says:
      Xavier

      Gràcies, Jordi, amb molta feina al davant però amb moltes ganes també.

      3 months ago
  5. Josep RuaixJosep Ruaix says:
  6. alicia Coiduras Charlesalicia Coiduras Charles says:
    alicia

    Una idea genial, persones treballant per les persones

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