They will talk to customers in a different way: Arcadi Sala-Planell

If you have watched the Circuit videos, you must know by now that we have not selected the 11Onze Agents for their banking knowledge or experience. We are looking for normal people who live in normal environments, able to establish a face-to-face dialogue with other people and to recognise situations encountered by customers as familiar, everyday situations. Our Legal Affairs Chief, Arcadi Sala-Planell, reminds us how important is for agents to be aware of the malpractices carried out to date by some banking sectors, in order to be able to support our clients correctly.

  1. Jordi MorenoJordi Moreno says:


  2. Daniela Sim贸nDaniela Sim贸n says:
  3. Joan Santacruz Carl煤sJoan Santacruz Carl煤s says:


  4. Enrique Puig i DomingoEnrique Puig i Domingo says:

    Guanyar-se la credibilitat 茅s un bon punt i crec que ho esteu aconseguint. 脌nims =)

    • David L贸pezDavid L贸pez says:

      La credibilitat aix铆 com la confian莽a es guanya, no es demana. Ens alegra saber que aquest projecte t’il路lusiona Enrique.

      3 years ago
  5. Sergi Zamora SolaSergi Zamora Sola says:

    Segur que el poder de la pla莽a empoderar脿 les persones que formarem part.

    • Miquel 脌ngel Burgos Fradeja says:

      I tant que s铆, Sergi! Aquest 茅s l’objectiu de tot plegat. Gr脿cies per acompanyar-nos!

      3 years ago
  6. alicia Coiduras Charlesalicia Coiduras Charles says:

    es d’un gran valor que l’Arcadi que ha demandat males praxis de tants bancs ara forma part de l’equip d’11Onze, alguna cosa es fa diferent no?
    gracies Arcadi

    • David L贸pezDavid L贸pez says:

      Totalment Alicia, a m茅s de tot el que pots aprendre tant d’ell com de l’Aina amb una xarrada.

      3 years ago

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