They will talk to customers in a different way: Arcadi Sala-Planell

If you have watched the Circuit videos, you must know by now that we have not selected the 11Onze Agents for their banking knowledge or experience. We are looking for normal people who live in normal environments, able to establish a face-to-face dialogue with other people and to recognise situations encountered by customers as familiar, everyday situations. Our Legal Affairs Chief, Arcadi Sala-Planell, reminds us how important is for agents to be aware of the malpractices carried out to date by some banking sectors, in order to be able to support our clients correctly.

  1. Daniela SimónDaniela Simón says:
  2. Joan Santacruz CarlúsJoan Santacruz Carlús says:
  3. Enrique Puig i DomingoEnrique Puig i Domingo says:

    Guanyar-se la credibilitat és un bon punt i crec que ho esteu aconseguint. Ànims =)

    • David LópezDavid López says:

      La credibilitat així com la confiança es guanya, no es demana. Ens alegra saber que aquest projecte t’il·lusiona Enrique.

      2 years ago
  4. Sergi Zamora SolaSergi Zamora Sola says:

    Segur que el poder de la plaça empoderarà les persones que formarem part.

    • Miquel Àngel Burgos Fradeja says:

      I tant que sí, Sergi! Aquest és l’objectiu de tot plegat. Gràcies per acompanyar-nos!

      2 years ago
  5. alicia Coiduras Charlesalicia Coiduras Charles says:

    es d’un gran valor que l’Arcadi que ha demandat males praxis de tants bancs ara forma part de l’equip d’11Onze, alguna cosa es fa diferent no?
    gracies Arcadi

    • David LópezDavid López says:

      Totalment Alicia, a més de tot el que pots aprendre tant d’ell com de l’Aina amb una xarrada.

      2 years ago

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