El Canut is already available for Android and Apple mobiles. What steps must be taken to get it up and running? What kind of documentation will it ask for and why? What needs to be done to make the process as quickly as possible? Toni Mata speaks to the Backoffice Team, led by Iu Alemany and Marifé Fariñas, and with Lara de Castro, who is in charge of the customer care of 11Onze.
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