Banks are closing branches to reduce costs and personal attention suffers. Very often you are attended by bots and it is difficult to talk to a person. How will we do it at 11Onze to combine digitalization and personal attention? Marketing Director Gemma Vallet and 11Onze’s Head of Back Office, Iu Alemany, explain in a new section of La Plaça.
La Plaça is a section of the radio magazine Territori 17, of La Xarxa, which links four territories connected by the C-17: Vallès Oriental, Moianès, Osona and Ripollès.
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