Public speaking, ORATORIA, like in the ancient Rome! In latin it means: “The art of eloquent speaking”. In any human interaction, to learn how to speak well, how to structure a speech, how to build sentences making sense … is essential, also in a bank. Our agents will have to establish one-to-one relationships with customers, with companies … And it is very important how you talk to them … This is what Judith Permanyer, one of our public speaking teachers, told us. Do you want to know what else she said?