The test of the house of cards had it all! Limited time, instructions that limit us, obstacles, solutions that have always been there but not everyone has seen … Like life itself! When a client demand us or asks something that is not in the script … will our agents know that before us there has been always a switch?
You may also like
Test Nº4: Banking Quiz00:51
Strangely, this test with complex questions, which required a certain knowledge and interest