{"id":23637,"date":"2021-12-22T21:00:00","date_gmt":"2021-12-22T20:00:00","guid":{"rendered":"https:\/\/www.11onze.cat\/?p=23637"},"modified":"2021-12-22T20:12:23","modified_gmt":"2021-12-22T19:12:23","slug":"atencion-personal-tiempos-covid","status":"publish","type":"post","link":"https:\/\/www.11onze.cat\/es\/magazine\/atencion-personal-tiempos-covid\/","title":{"rendered":"Atenci\u00f3n personal en tiempo de la Covid"},"content":{"rendered":"
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Vivimos tiempos complejos: los clientes necesitan y merecen un trato personal, pero la variante \u00f3micron nos empuja a no tener contactos sociales. \u00bfEs posible tener una atenci\u00f3n personal de calidad y segura? La respuesta de 11Onze es rotunda: s\u00ed.<\/strong><\/h3>\n

 <\/p>\n

La deshumanizaci\u00f3n del sistema bancario ha provocado en los \u00faltimos tiempos muchas quejas de los clientes, que no consiguen que los atiendan personas o que tienen que hacer largas colas en la calle. A la vez, la ley de reforma del sistema financiero que impulsa el gobierno espa\u00f1ol, quiere poner todas las entidades bancarias en el lugar donde ya est\u00e1 <\/span>11Onze: ofreciendo un servicio de atenci\u00f3n al cliente disponible las 24 horas del d\u00eda. Con personas, no con robots.<\/b> Y, en medio de estas dos variables entra una tercera que lo complica todo, la variante \u00f3micron de la Covid, que hace recomendable interactuar con otras personas lo m\u00ednimo posible.<\/span><\/p>\n

Entonces, \u00bfqu\u00e9 podemos hacer? La propuesta de 11Onze ha sido siempre la de <\/span>usar las herramientas tecnol\u00f3gicas, no para alejar a la gente, sino para acercarla<\/b>. Esta apuesta decidida ya est\u00e1 consiguiendo <\/span>reconocimientos <\/span><\/a>internacionales, pero lo m\u00e1s importante es que sea \u00fatil para nuestra comunidad.<\/span><\/p>\n

Por eso, creamos el servicio \u201811Onze a Casa\u2019, que te permite concertar videollamadas con nuestros agentes, <\/span>para que tengas una conversaci\u00f3n frente a frente con una persona, pero con riesgo de contagio 0<\/b>. Un trato personal, para acompa\u00f1arte cuando te descargues<\/span> El Canut<\/span><\/a> y abras tu cuenta universal con 11Onze. Se trata de una cuenta con el dinero asegurado al 100% y, desde nuestra super-app podr\u00e1s agregar tus otras cuentas y pedir tus tarjetas.<\/span><\/p>\n

Si todav\u00eda no lo has hecho, descarga El Canut<\/a>. Y si nos necesitas, \u00a1reserva un \u201811Onze a Casa<\/a>\u2019!<\/strong><\/h3>\n

 <\/p>\n

11Onze se est\u00e1 convirtiendo en un fen\u00f3meno como primera comunidad fintech de Catalu\u00f1a. Ahora, lanza la primera versi\u00f3n de El Canut, la super app de 11Onze, para <\/b>Android<\/b><\/a> y <\/b>Apple<\/b><\/a>. Desde El Canut se puede abrir la primera cuenta universal en el territorio catal\u00e1n.<\/b><\/p>\n\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n

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Has instalado El Canut. \u00bfY ahora qu\u00e9?<\/h1>\n
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\n \"\"\n 11Onze<\/span>\n <\/div>\n
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Has instalado El Canut. \u00bfY ahora qu\u00e9?<\/strong><\/p>\n 1min lectura<\/span>\n

Te has descargado nuestra super app y ahora te toca introducir…<\/p>\n <\/div>\n <\/div>\n\n\n

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\n \"\"\n 11Onze<\/span>\n <\/div>\n
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\u201811Onze en Casa\u2019, m\u00e1s cerca de la comunidad<\/strong><\/p>\n 3min lectura<\/span>\n

Hace tan solo una semana que estrenamos el nuevo servicio…<\/p>\n <\/div>\n <\/div>\n\n\n

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\n \"\"\n 11Onze<\/span>\n <\/div>\n
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Nuevo servicio: estrenamos \u201811Onze en casa\u2019<\/strong><\/p>\n 3min lectura<\/span>\n

\u00bfTe imaginas que tu entidad financiera te ayudara cuando tengas dudas…<\/p>\n <\/div>\n <\/div>\n\n <\/div>\n
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\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":71,"featured_media":23632,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[28],"tags":[189],"class_list":["post-23637","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categorizar","tag-11onze-es"],"acf":[],"yoast_head":"\nAtenci\u00f3n personal en tiempo de la Covid - 11ONZE<\/title>\n<meta name=\"description\" content=\"\u00bfEs posible tener una atenci\u00f3n personal de calidad y segura en tiempos de la Covid? 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