{"id":2596,"date":"2021-03-24T14:48:38","date_gmt":"2021-03-24T14:48:38","guid":{"rendered":"https:\/\/11onze.dev.wondr.io\/ayuda\/"},"modified":"2022-09-09T10:20:28","modified_gmt":"2022-09-09T08:20:28","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.11onze.cat\/es\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"component text\">\n  <div class=\"container\">\n\n\n    <div class=\"row\">\n      <div class=\"col  col-lg-8  offset-lg-2\">\n        <h3><b>Recogemos para ti las preguntas que nos ha hecho llegar mucha gente. Un honor poder responder a las preguntas m\u00e1s frecuentes.<\/b><\/h3>\n\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<div class=\"component accordion\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col col-lg-8 offset-lg-2\">\n        <h1>Sobre 11Onze<\/h1>\n        <div id=\"accordion\" class=\"accordion__wrapper\">\n\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-11\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-11\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-11\">\n                    \u00bfSois una fintech catalana?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-11\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-11\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">Somos una fintech catalana, hecha por personas corrientes y dirigida a personas y empresas de los Pa\u00efsos Catalans.<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-12\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-12\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-12\">\n                    \u00bfPod\u00e9is operar como una entidad financiera catalana?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-12\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-12\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">Podemos operar como una entidad financiera. Somos una Fintech nacida en el centro de Catalu\u00f1a y contaremos con licencia europea para poder operar en Catalu\u00f1a y en todo el mundo<\/span><b>.<\/b><\/p>\n\n              <\/div>\n\n            <\/div>\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-13\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-13\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-13\">\n                    \u00bfQuiero ser inversor, se puede ser accionista?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-13\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-13\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">Se puede ser inversor. Env\u00edanos un correo electr\u00f3nico a nuestro buz\u00f3n <a href=\"mailto:inversors@11onze.cat\">inversors@11onze.cat<\/a> y te facilitaremos las condiciones para ser inversor. Cualquier persona podr\u00e1 invertir en 11Onze por una cantidad muy accesible. Invertir en 11Onze es invertir en la comunidad catalana.<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-14\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-14\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-14\">\n                    \u00bfQu\u00e9 servicios financieros ofrecer\u00e1 11Onze?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-14\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-14\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">Todos los productos que tenemos anunciados en nuestra p\u00e1gina web, <a href=\"https:\/\/www.11onze.cat\/es\/cuenta-particulares\/\">AQU\u00cd.<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Podr\u00e1s hacer todo lo que haces normalmente con tu entidad financiera: hacer transferencias, ahorrar, tener tu tarjeta de d\u00e9bito&#8230; Y muy importante, contando siempre con el apoyo de tu agente 11Onze y su equipo.<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-15\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-15\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-15\">\n                    Tenemos una peque\u00f1a-mediana empresa \u00bfpodremos tener cuenta empresa?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-15\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-15\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">\u00a1S\u00ed, y tanto! Poco a poco iremos incorporando m\u00e1s productos y servicios, y una cuenta de empresa est\u00e1 entre los primeros.<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-16\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-16\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-16\">\n                    \u00bf11Onze tendr\u00e1 oficinas?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-16\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-16\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">Somos una entidad digital, tendremos presencia f\u00edsica, estrat\u00e9gica en els Pa\u00efsos Catalans. Si bien somos digitales, te daremos un servicio \u00e1gil, las 24h del d\u00eda, a trav\u00e9s de nuestros agentes, nuestros canales de comunicaci\u00f3n y la inteligencia artificial de la plataforma 11Onze.<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-17\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-17\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-17\">\n                    \u00bfPodr\u00e9 acceder con mi m\u00f3vil en la app de 11Onze?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-17\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-17\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">S\u00ed, desde Android y Apple.<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-18\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-18\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-18\">\n                    \u00bfQu\u00e9 hay que hacer para darse de alta?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-18\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-18\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">Una vez tengas la app instalada, sigue todos los pasos. Ser\u00e1 muy f\u00e1cil. Te pediremos tus datos personales y una vez verificada tu identidad, tendr\u00e1s acceso a 11Onze. El \u00fanico requisito previo es que seas parte de la comunidad, es decir, estar registrado\/a en La Pla\u00e7a.<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-19\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-19\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-19\">\n                    \u00bfQu\u00e9 es el Canut? \n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-19\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-19\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">El Canut es el nombre de la aplicaci\u00f3n de 11Onze, se convertir\u00e1 en un monedero de monederos, que te permitir\u00e1 llevar todos tus ahorros encima y protegerlos.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00bfC\u00f3mo los proteger\u00e1? Con diversificaci\u00f3n. El universal banking llega con la superapp de 11Onze. Podr\u00e1s tener todas tus cuentas, tenerlas en varios pa\u00edses y no ser\u00e1 necesario que las tengas solo en euros.<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<div class=\"component accordion\">\n  <div class=\"container\">\n    <div class=\"row\">\n      <div class=\"col col-lg-8 offset-lg-2\">\n        <h1>Sobre las Peles<\/h1>\n        <div id=\"accordion\" class=\"accordion__wrapper\">\n\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-21\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-21\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-21\">\n                    \u00bfQu\u00e9 son las \u201cPelas\u201d?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-21\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-21\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">Las \u201cPelas\u201d son la moneda virtual de la comunidad 11Onze, \u00e9stas acontecer\u00e1n un elemento clave futuro para la adquisici\u00f3n de ciertos bienes y\/o servicios ofrecidos en la plataforma. La cantidad de \u201cPelas\u201d que has generado la ver\u00e1s descrita en tu monedero virtual.<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-22\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-22\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-22\">\n                    \u00bfQu\u00e9 son las \u201cPelas\u201d?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-22\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-22\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">F\u00e1cil, invirtiendo tu tiempo y esfuerzo en la plataforma. A trav\u00e9s de nuestro sistema, detectaremos tu actividad y te premiaremos en funci\u00f3n de ella. Navega y ve descubriendo como poco a poco puedes ir acumulando estas \u201cPelas\u201d, ya sea visualizando contenido en 11Onze TV o adquiriendo nuevos conocimientos al apartado de Aprende.<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n            <div class=\"accordion__item\">\n              <div class=\"accordion__item__title\" id=\"accordionTitleaccordion-block-23\">\n                <h5>\n                  <button data-toggle=\"collapse\" data-target=\"#accordionContentaccordion-block-23\" aria-expanded=\"false\" aria-controls=\"accordionContentaccordion-block-23\">\n                    \u00bfComo puedo gastarme mis \u201cPelas\u201d?\n                  <\/button>\n                <\/h5>\n              <\/div>\n\n              <div id=\"accordionContentaccordion-block-23\" class=\"accordion__item__content collapse\" aria-labelledby=\"accordionTitleaccordion-block-23\" data-parent=\"#accordion\">\n                  <p><span style=\"font-weight: 400;\">Hoy por hoy, solo puedes ganarlas, pero una vez ve\u00e1mos que tienes suficientes, podr\u00e1s empezar a intercambiarlas por productos y\/o servicios que te ofreceremos en 11Onze. Tenemos varias sorpresas preparadas as\u00ed que, \u00a1presta atenci\u00f3n!<\/span><\/p>\n\n              <\/div>\n\n            <\/div>\n\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n\n    <div class=\"component feature\" id=\"feature-block-1\">\n      <div class=\"container\">\n        <div class=\"row\">\n          <div class=\"feature__img col col-12 col-xl-4 offset-xl-2\">\n            <div class=\"feature__img__wrapper\">\n              <img decoding=\"async\" src=\"https:\/\/www.11onze.cat\/wp-content\/uploads\/2022\/03\/HEADER_LINKEDIN_AGENTS-06.png\" alt=\"\">\n            <\/div>\n          <\/div>\n          <div class=\"feature__text col col-12 col-xl-3 offset-xl-1\">\n            <h4><\/h4>\n            <h2>Quiero m\u00e1s informaci\u00f3n<\/h2>\n            <div class=\"text\">\n              <p>Somos personas como t\u00fa y estamos felices de responder abiertamente a tus preguntas.<\/p>\n\n            <\/div>\n            <a href=\"https:\/\/comunitat.11onze.cat\/es\/contacto\/\" class=\"btn btn-primary\" target=\"\"><span>Cont\u00e1ctanos<\/span><\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":6327,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-2596","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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